Recording and Playback Guide

You can record conferences in your Personal Conference Room for later playback. Parties who were unable to attend the conference can dial in to the MeetingBridge Replay Room to listen to a replay of your conference. There is no charge for recording your conference. You will be billed for replay minutes at your normal Personal Conference Room rate. If no one replays your conference, this convenient feature costs you nothing!

If you want to post the recording on your website or simply maintain a permanent record of your conference, we can send you an audio CD or provide you a link to download it as a WAV audio file (see Instructions for Obtaining an Archive Recording).


Instructions for Recording your Conference

To record a conference, dial in to your Personal Conference Room using your Chair Entry Code. After joining use the following instructions to record your conference:

  1. Enter [#][7] to enter the Recording/Playback Mode.
  2. Enter [1] to select "Record the current conference".
    (Entering Recording Mode deletes the existing recording, if any)
  3. Enter [1] to use your Participant Entry Code as the replay password *
       – or –
    Enter any other number to decline password protection (recommended)
  4. Conduct your conference
  5. Enter [#][7] to stop recording.

Important: You can store only one recording at a time for each Personal Conference Room. When you start recording in a conference room, any prior recording in that room is deleted. You may set up additional conference rooms if you need to store additional recordings.

Your recording is stored for 30 days. If you want to retain your recording for an extended period, please request an Archive Recording (see below). 

Instructions for Replaying the Conference

To give someone access to your replay, provide them with the instructions below. Be sure to fill in your Confirmation Number and Password, if any. Each Personal Conference Room has a Confirmation Number which is listed on your 'My Account' page (see ' My Personal Conference Rooms ').

To replay the conference:

  1. Dial 1.888.346.3949 (or 1.404.260.5385 if you are calling from outside the USA)
  2. When prompted for a PIN code, enter 'REPLAY' followed by a 'pound' sign (#),
    (Enter '737529#' on your keypad).
  3. When prompted, press [4] to listen to a previously recorded conference.
  4. When prompted, enter the Confirmation Number followed by a 'pound' sign (#) : __________ #
  5. If prompted, enter the Password: __________ *

Playback will then begin. Use the following touchtone controls during playback:

[*][*] Pause/Unpause
[#][2] Skip back 30 seconds
[#][3] Skip ahead 30 seconds
[*][2] Play backward
[*][3] Play forward 2x speed
[*][1] Resume normal play after [*][2] or [*][3]

Instructions for Obtaining an Archive Recording.

You can download an archive of your recording in a WAV file format or obtain an Audio CD with your recording. To obtain an archive, follow the instructions above for recording your conference and then contact MeetingBridge at support@meetingbridge.com or call 888.723.1200 to request the archive. Be sure to specify the Confirmation Number and your media preference (download or CD). Requests are handled within 1 business day.


Download. You will receive a link for downloading the recording. A one hour conference can be downloaded in less than 10 minutes with typical broadband connection.

When requesting your download, be sure to specify the email address where you would like to receive the link.

Download Pricing: $25.


Audio CD. Your conference will be burned onto an audio CD and sent to you. Conferences that can not fit on a single Audio CD (i.e. conferences longer than 60 minutes) require special handling.

When requesting your CD, be sure to specify the address where you would like the CD mailed.

CD Pricing:

  • 1st CD: $50
  • Multiple CD Handling Charge: $50
  • 2nd and Additional CD's: $20
  • 1st Class USPS Delivery: No Charge.
  • Next Day Delivery: $10

 

* When the conference is recorded, it can be secured with a password. If no password is entered during the recording, the user will not be prompted for a password during the playback.

back