Operator Assisted Teleconferencing
Operator Assistance for Conference Calls and Tele-Events
For more complicated, high profile, or larger telephone conference calls we
offer MeetingCenter Services. The MeetingCenter features conference support
specialists who will gather participants online, perform a roll call, introduce
the speaker(s), and offer help during the call. Making a reservation is simple.
Just dial your reservations number and provide us with your ‘Owner Number’. One
of our reservation specialists will walk you through the process and answer any
of your questions. Here are just a few of the premium features available in the
MeetingCenter:
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Call Notification
Provide us with the names and telephone numbers of your participants and an
Operator will notify them of the details of the upcoming conference. Call
notification ensures that participants are aware of the call and gives your
conference an air of importance. |
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Dial-Out
Give your conference participants the VIP treatment. Dial-out delivers your
conference calls to your participants rather than requiring them to dial into
the call. You provide us with the names and telephone numbers of your
participants and an operator will make sure they join your conference. |
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Roll Call/Announce
An operator announces participants’ names when they join the conference,
letting everyone know who is on the call. |
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Conference Lock
You can prevent additional participants, even the Operator, from joining the
conference by pressing a command on your telephone keypad. Conference Lock
gives you the freedom to discuss confidential information in a secure
environment. |
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Communication Line
Speak with an operator outside of the main conference to convey behind the
scenes information, orchestrate guest speakers or give timing cues. A
Communication Line makes it easier to manage a large conference. |
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Fax/Email Broadcast
Send pre- or post-event documents to all of your guests simultaneously via fax
or email. Fax/Email Broadcast guarantees that all of your participants receive
your information before and /or after a conference. |
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Custom Script
Craft a special message for a welcome statement, Q&A session and/or closing
comments. Your script is read by the Operator during your conference. Custom
scripts offer you another way to personalize your call. |
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Group Mute/ Un-mute
You can silence all participant lines by pressing a keypad command
on your telephone or by an giving an instruction to your operator.
Group Mute/Un-Mute helps reduce background noise and limits interruptions
during your conference. |
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Question & Answer Session
Give your participants the opportunity to ask questions during the conference.
Participants indicate that they have a question using their telephone keypad,
while the operator manages the question queue in a professional and orderly
fashion. |
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Facts Complete
When requested, an operator will collect the name of each participant plus up
to two additional pieces of information before joining them to the conference,
. The information will be sent to you via fax or email along with on-the-line
times for each participant. |
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Password/Pass Code
At your request participants can be required to provide the Operator with a
pre-determined word or code to join the conference. You determine the Password/
Pass Code before the start of the conference. Password/Pass Code restricts
attendance and heightens security. |
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Digital Replay
A digital recording of your call can be made available for anyone
who was unable to attend it live or would like to listen again.
It is available via a toll free number for easy, 24/7 access. |
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Transcription
Receive a written record of what was said during the conference.
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